Wednesday, July 23, 2008

Call Auto

Sounds interesting!!!!!
I just called them up to enquire about the whole-stuff...

The service which is available between 7am and 7pm, is charged at Rs.6/- per km + Rs.40/- as call-centre charges.

I feel this will be useful if we have to take up auto for long distances...
Say for 10kms, you will have to spend Rs.100/- only (10*6 + 40), which is damn cheap.
If we take a normal auto, we can never get a bargain like this...

I can come to my office (Nanganallur to Mylapore - 13kms) @ Rs.118/-. I can't even dream of this rate if I use the normal auto even after displaying my bargaining talents to the best!!!

One minus point is that we have to call them up 1-hour prior to our starting time, which I felt is a bit high. Half-an-hour would sound ok to me...

Ok... Lets see how well it reaches!!!!!

Wednesday, July 16, 2008

Abusive language usage by ICICI tele-caller!!! :-(

I received a call (from 044-4358 7551 on 16/7/2008 at 12:48pm) asking if I would like to have ICICI-Platinum credit-card to which I replied saying that I would not be interested in that. To this, the caller started shouting at me using abusive and foul language.

The point to be noted here is that the call was not actually directed to me and it was directed to one Mr.Roberts, who might have used my number before I started using it. Though I answered the caller saying that its a wrong number, he didnot take heed of that and started using nasty abusive language.

Though I lodged a complaint through ICICI customer care service, I felt like lodging the complaint by personally meeting the concerned person. I immediately contacted the Chennai-Santhome branch and the Chennai-MountRoad branch (going to both the branches in-person) to lodge a personal complaint only to get some vague responses and its-not-me kind of reply from many of the employees.
And now, I just met the Branch Manager of Chennai-Santhome branch (Mr.Stanley) and have given him a compalint in writing.

Just hoping that some positive step be taken against that fellow.